AI Transparency Policy

Effective: July 9, 2026Last updated: July 9, 2026

This policy explains how Human Kind Intelligence, LLC (“HKI,” “we,” “us,” or “our”) uses artificial intelligence, how we keep people in charge of the decisions that matter, and how we protect your interests along the way. It runs on the same principle we bring to every client engagement: understand first, then act. AI doesn’t fix broken foundations. It amplifies them. That belief shapes how we use AI in our own business, not just how we advise on yours.

1. Our Commitment to AI Transparency

Transparency first. We tell you where AI is involved, in plain language, to the best of our ability.
Human first, always. AI drafts, sorts, and speeds things up. Jenni and Mickey make the calls that matter.
Accountability. We own what AI produces under our name, mistakes included.
Continuous improvement. We review and adjust how we use AI as the tools and our business change.
Client protection. Your interests come before our convenience. If AI won't help you, we don't use it just because it's available.

2. Scope of AI Usage

2.1 Where We Use AI

HKI uses artificial intelligence in these parts of our business:

Client advisory delivery

Drafting facilitator guides and current-state summaries from discovery call and intake notes, reviewed by Jenni or Mickey before a session
Drafting the written action plan and 30-day roadmap that follow an AI Clarity Session, reviewed before it reaches a client
Preparing outlines for the 30-day follow-up coaching call
Preparing setup materials and documentation for BYOM (Bring Your Own Model) engagements, reviewed before delivery
Transcribing and organizing notes from recorded discovery calls and sessions, with your consent

AI Search Optimization

Analyzing publicly available information about your business online, such as your search visibility and citations, to produce your AI Search Optimization report
Drafting the report itself, reviewed by Jenni or Mickey before it reaches you
Information gathered for your report is used solely to produce it, and for no other purpose

Marketing and content

Drafting and editing website copy, social posts, email campaigns, and webinar promotion
Producing first drafts of blog posts, guides, and educational materials
Writing copy for lead-generation funnels and landing pages

Internal operations

Research and drafting for internal documents
Meeting notes and weekly planning support
Administrative and scheduling assistance

Tools and systems

Building and maintaining internal automations, such as client scheduling and follow-up sequences
Testing and refining the prompts and templates our team uses internally

2.2 What We Do NOT Use AI For

Deciding what you should actually do about your business. That judgment stays with Jenni and Mickey.
Legal, tax, or financial advice. We are not attorneys, CPAs, or financial planners. AI may help us research a question, but a licensed professional gives the guidance, not us and not a model.
Setting the price of your engagement.
Finalizing or negotiating the terms of a proposal or contract.
Processing payments or making financial transaction decisions.
Business strategy, pricing, growth, or org-structure recommendations. That falls outside our scope of practice.

3. Human Oversight and Governance

3.1 Oversight Framework

We use a four-level framework to match human involvement to the stakes of the task.

Level 1: AI as a productivity tool. Spell-check, search, scheduling assistance, calendar help. Reviewed as part of normal work, same as any other tool.
Level 2: AI-assisted creation. A meaningful first draft: a Clarity Session action plan, a marketing post, a proposal draft. Jenni or Mickey reviews and approves before it reaches a client or goes live.
Level 3: AI with monitoring. A routine, repeatable task run on its own, such as our weekly meeting agenda pulled from the prior week's notes. Regular spot-checks, and either of us can step in at any time.
Level 4: Human only. Every judgment call about what a client should do next, every price we quote, every legal or financial question. No AI. These stay entirely with Jenni and Mickey.

3.2 Responsible Parties and Accountability

HKI is run by two principals, and both are accountable for how we use AI.

Jenni, Founder: overall AI strategy, and the educational and advisory judgment behind every client relationship.
Mickey, Co-Founder: the tools and systems themselves, data security, and this policy.

As our team grows, we will add roles here. Until then, nothing goes out the door without one of us reviewing it first.

Clear accountability. HKI takes full responsibility for what we produce with AI, including decisions we make using AI-assisted output and any errors that result. We are not responsible for third-party attacks on our systems or for AI tools used outside our control. If you choose to use an AI tool on your own, that is your relationship with that provider, not ours.

3.3 Team Training and Standards

Everyone on the HKI team who works with AI tools understands:

What the tools can and cannot do
Where AI is a good fit and where it is not
How to spot bias in AI output before it reaches a client
Data privacy and security basics
When something needs to be labeled as AI-assisted
When to stop and hand a question to a person instead

We cover this at onboarding, and again any time we add a new AI tool or change how we use one.

4. Transparency and Disclosure Practices

4.1 Content Labeling Standards

We label AI involvement based on how much of the work it did:

AI-generated content (AI created most of it): “This content was created using AI and reviewed by the HKI team.”
AI-assisted content (AI helped, a person built and controlled it): “This content was created with AI assistance.”
AI as a productivity tool (spell-check, search, scheduling): not labeled separately, the same as any other software.

If we ever use an AI chat tool on our website or in client communication, we will say so at the point you are interacting with it, and you can always ask for a person instead.

4.2 Point-of-Use Disclosure

You will know when you are working with AI versus a person.
You can ask for Jenni or Mickey directly at any point.
We will tell you where AI has limits in that specific context.
A human-only option is available whenever it matters.

5. Data Privacy and Protection

5.1 Our Data Principles

Data minimization. We share only what is necessary with any AI tool, and we avoid running sensitive personal data through AI when we can help it.
Purpose limitation. Data goes into AI tools for the reason we have disclosed, not repurposed later without telling you.
Security. Data we process through AI is encrypted in transit and at rest, with access controls in place.
Transparency. This policy and our Privacy Policy describe what data AI touches.
Retention limits. We do not keep data in AI systems longer than the purpose requires.

5.2 Third-Party AI Providers

We work with established AI providers, including Anthropic (Claude), OpenAI (ChatGPT), Google (Gemini, Workspace, NotebookLM), Granola, and Go High Level. We also deliver webinars through Zoom, where AI features such as captions or summaries may be enabled; when they are, the same standards apply. We expect each of these providers to meet real standards:

No training on your data. Providers may not use our data, or yours, to train their models. We will never consent to the use of your data for model training without your explicit written permission.
Security. Providers must maintain security that meets or exceeds our own.
Compliance. Providers must comply with applicable data protection laws (GDPR, CCPA, and similar).
Incident response. Providers must have a documented plan for when something goes wrong.

5.3 Your Data Rights

You can:

Ask what data our AI tools have processed about you
Ask us to correct inaccurate information
Ask us to delete your personal data, within our legal obligations
Ask for a non-AI alternative where that is realistic
Ask for your data in a portable, machine-readable format
Object to certain kinds of AI processing

See our Privacy Policy for how to exercise these rights.

6. AI Limitations and How We Manage Them

Every AI system has limits. Here is where we have seen them, and what we do about it.

Accuracy. AI can generate information that is incomplete or simply wrong. Our approach: every AI-assisted output gets reviewed by a person before it reaches you, and we verify anything that matters independently.

Bias. AI can reflect the biases baked into its training data. Our approach: our team is trained to catch and correct it, and we do not use AI to make decisions about protected classes or where bias could cause real harm.

Context and nuance. AI can miss what is actually going on in a complex or sensitive situation. Our approach: judgment calls go to Jenni and Mickey, not a model.

Reliability. AI tools go down or behave unpredictably. Our approach: we keep a human-only fallback for anything that matters. If a client declines to be recorded during a session, for example, we take notes by hand.

Privacy and security. Any tool that touches data creates some risk. Our approach: encryption, access controls, and vetted providers, reviewed on an ongoing basis.

6.2 Ongoing Review

We keep an eye on how our AI use is actually working:

Reviewing AI output for accuracy and appropriateness
Listening to client feedback about anything AI-assisted
Tracking errors and near misses
Staying current on new AI developments and risks

When something goes wrong, we look at why, and we fix the process, not just the output.

6.3 If Something Goes Wrong

If an AI-assisted output turns out to be harmful, inaccurate, or otherwise a problem:

We say so, promptly.
We fix it: corrections, takedowns, direct outreach.
We find out why it happened.
We change the process so it does not happen again.
We tell you what happened, honestly.

7. Your Rights and How to Raise a Concern

7.1 Your Rights

Right to human review. Ask us to have a person review any AI-assisted work product.
Right to an explanation. Ask how an AI-assisted output was put together.
Right to raise a concern. Tell us directly if something feels off. We do not have a formal appeals process. You talk to Jenni or Mickey.
Right to opt out. Ask for a non-AI alternative where one exists. For example, ask us to take session notes by hand instead of recording.
Right to complain. See Section 7.2.

7.2 Filing a Concern or Complaint

Email hello@humankindintelligence.ai or call 850-854-8626.
We acknowledge concerns within two business days and follow up with a substantive response within five business days.
You may also raise concerns with the FTC, your state attorney general, or another relevant regulator.

8. Keeping This Policy Current

8.1 Review Schedule

We review this policy every quarter for accuracy.

We also update it when:

We start using AI in a new part of the business
We significantly change how we use AI
We identify a real risk or issue
Relevant laws change
Feedback tells us something needs to be clearer

8.2 How We Notify You of Changes

Material changes are posted at humankindintelligence.ai at least 30 days before they take effect, and we email your registered email address where we have one. The “Last Updated” date above changes, and we log the change.

Minor changes (typos, formatting, clarifications) are made without advance notice but are logged.

9. Questions About Our AI Practices

Email: hello@humankindintelligence.ai
Phone: 850-854-8626
Response time: one to two business days

10. Relationship to Our Terms of Service

This policy describes how we use AI and the standards we hold ourselves to. The legal terms that govern your use of our Services, including warranties and disclaimers, limitation of liability, indemnification, dispute resolution and arbitration, governing law, and the entire agreement between us, are set out in our Terms of Service, which this policy incorporates by reference. If anything in this policy conflicts with the Terms of Service on a legal term, the Terms of Service control.

Two points worth stating plainly here:

AI systems are provided “as is.” While we implement the quality controls and human review described above, no one can guarantee that AI output is accurate, complete, or free of errors, and you should verify important information before relying on it, especially for significant decisions.
We may change, add, or substitute third-party AI providers to maintain quality, improve performance, or comply with legal requirements. We will update Section 5.2 when we do.

Human Kind Intelligence, LLC. 3000 Gulf Breeze Pkwy, Gulf Breeze, FL 32563. hello@humankindintelligence.ai. 850-854-8626.